Advanced CRM for small and medium-sized businesses. Provides:

• http://www.sugarcrm.com/crm/products/editions

CRM for the most demanding organisations. SugarCRM Enterprise provides all the functionality of Professional, as well as:

• SQL Reports
• Oracle DB Integration
• iPhone application included
• Slef-service portal

Riva CRM Integration Server

Riva delivers advanced, “server-to-server” CRM integration for all Microsoft Exchange and Novell GroupWise mail clients, including: Outlook 2010, Outlook, Outlook Web Access, Outlook on Terminal Services, Microsoft BPOS, Office 2011 for Mac, Microsoft Entourage 2008 and 2004, and the native Mac OS X apps (Mail, iCal, Address Book). With Riva, there are no CRM plug-ins to install, configure and manage. Use Riva to sync your CRM to the “native” address book, calendar and mail apps on the iPad, iPhone, BlackBerry, Android, Windows Phone, Palm and other ActiveSync mobile devices. Riva can be running on-premise or in the cloud.

JasperSoft JasperReports

Jaspersoft for SugarCRM provides user based pricing for smaller work groups through unlimited user pricing for larger groups. Additionally, there are pricing options for use just with SugarCRM data, and for combined data sets for those customers who need to combine SugarCRM and other enterpise application data.  

Splunk

Splunk is an indexer and search engine for machine data. It provides a modern web interface for searching, drilling down, measuring and alerting on statistics, trends and any other quantifiable data from your data.

Use Splunk and put your machine data to work. Troubleshoot problems and investigate security incidents in minutes, not hours or days. Monitor your end-to-end infrastructure to avoid service degradation or outages. Meet compliance mandates at lower cost. Correlate and analyze complex events spanning multiple systems. Gain real-time operational visibility and insights for IT and Business users.